PRIVACY POLICY

1. General Information

A.L.F. Indústria e Comércio de Componentes Eletrônicos Ltda, registered under Tax ID No. 60.879.368/0001-01, headquartered at R Brasileira, 33 - Anexo 43, Vila Endres, Guarulhos - SP, ZIP 07043-010, is committed to protecting the personal data of its clients, partners, and website visitors, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018).

This Privacy Policy describes how we collect, use, store, and protect your personal information in the context of electronic components manufacturing and commerce.

2. Data Collected

We may collect the following information:

• Identification data: Full name, Tax ID (CPF), Company Tax ID (CNPJ), date of birth
• Contact data: Email, phone number, business address, delivery address
• Business data: Company information, industry sector, purchasing patterns
• Financial data: Payment information, credit terms, transaction history
• Technical specifications: Component requirements, technical specifications, project details
• Order data: Purchase orders, delivery schedules, quantity requirements
• Quality data: Product feedback, quality reports, technical support requests
• Browsing data: IP address, browser type, pages visited

3. Purpose of Data Processing

The collected data is used to:

• Provide electronic component manufacturing and sales services
• Process purchase orders and manage inventory
• Coordinate production and delivery schedules
• Ensure product quality and specifications
• Provide technical support and consultation
• Manage customer relationships and accounts
• Process payments and issue invoices
• Conduct market research and product development
• Ensure regulatory compliance (electronics standards, safety)
• Communicate product updates and technical information
• Comply with legal and fiscal obligations
• Improve our products and services

4. Legal Basis for Processing

Data processing is performed based on:

• Consent: When you expressly authorize the use of your data
• Contract execution: To fulfill component supply and manufacturing contracts
• Legal obligation: To comply with electronics industry regulations and tax laws
• Legitimate interest: For product development and technical support

5. Data Sharing

A.L.F. Electronics does not sell or commercialize personal data. We may share data only with:

• Component suppliers: For raw material procurement and supply chain management
• Logistics providers: For product delivery and shipping
• Quality certification bodies: For product certification and compliance
• Financial institutions: For payment processing
• Technical partners: For product development and testing (with consent)
• Regulatory authorities: For electronics safety and standards compliance
• Payment processors: For transaction processing
• Service providers: ERP systems, CRM, logistics management
• Legal authorities: When required by law or court order

6. Data Security

We implement technical and organizational measures to protect your data:

• Encryption of financial and business data
• Secure data storage systems
• Access controls to client and technical information
• Secure communication channels for technical specifications
• Regular security monitoring and audits
• Employee training on data protection
• Confidentiality agreements with partners
• Protection of proprietary technical information
• Regular backups of critical data

7. Your Rights as Data Subject

Under LGPD, you have the following rights:

• Confirmation and access: Confirm the existence of processing and access your data
• Correction: Request correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion: Request removal of unnecessary data
• Portability: Request data portability
• Deletion: Request deletion of data processed with consent
• Information: Obtain information about data sharing
• Revocation: Revoke consent at any time
• Opposition: Object to the processing performed

8. Cookies and Similar Technologies

We use cookies to improve your browsing experience and website functionality. You can configure your browser to refuse cookies.

9. Data Retention

We retain your data for the time necessary to:

• Fulfill the purposes described in this policy
• Duration of business relationship
• Product warranty periods and quality tracking
• Technical documentation: for product support and compliance
• Financial records: for fiscal purposes (generally 5 years)
• Order history: for customer service and reorders
• Legal prescription periods
• Electronics industry regulatory requirements
• Exercise of legal rights

After these periods, data will be securely deleted or anonymized.

10. International Data Transfer

Your data is primarily stored and processed in Brazil. When we use services with international infrastructure (such as cloud storage), we ensure adequate data protection measures and compliance with LGPD requirements for international transfers.

11. Minors

Our services are intended for business entities and individuals over 18 years of age. We do not intentionally collect data from minors.

12. Changes to This Policy

This Policy may be updated periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated by email or website notice.

13. Data Protection Officer (DPO)

We have appointed a Data Protection Officer responsible for ensuring LGPD compliance and managing data protection inquiries.

14. Contact

To exercise your rights or clarify questions:

We will respond to your requests within 15 calendar days, extendable by another 15 days with justification.

15. Applicable Law and Jurisdiction

This Policy is governed by the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018 (LGPD) and electronics industry regulations. The jurisdiction of Guarulhos/SP is elected to resolve any disputes.

Last updated: December 2025